Refund policy

For our customer satisfaction, we assure that we will deliver food according to their requirements. The main purpose of this return and refund policy is to enhance their trust in our determination.

Cancellation of order

We will never provide you refunds for the return food items. You are not permitted to cancel the order after food has been cooked in our kitchen. You are not permited to refuse the order during time of receipt of the ordered items though cash on delivery

Chef's Kitchen Caterers reserves the right to cancel any transaction for the un available services or the items that are listed incorrect price.

The mode of the refund will be same as in original payment

Unhygienic food

Though we strive to cook your food items with fresh ingredients, if you still feel any problem regarding quality of the food. You can call us, we will take care of your inconvenience and will definitely provide your suitable refunds


As we all know that food is a perishable item. So all orders and services purchased by Chef's Kitchen Caterers cannot be returned. However, in exceptional cases or restaurant flaws, we can issue a refund.

Wrong order

Chef's Kitchen Caterers ensures that you get the right food delivered at your location. However, in case you receive the wrong order, then, you can contact us through the contact no mentioned in the website. We can make suitable modifications in the transactions and provide you the fresh food.

Returns can be suitable only though following reasons:

  • When the food delivered is not identical as the item order.
  • Refunds will be processed within 7 working days.

Shipping Policy

We assure you to deliver the hot and fresh food to your doorstep within time mentioned at website.